Terms and Conditions
1. Service Agreement
Merchant Flow LLC provides payment processing and business services. By using our services, you agree to these terms.
2. Service Delivery
Standard service delivery time: 5 to 7 business days.
Delivery time may vary depending on service requirements and documentation accuracy.
3. Client Responsibilities
Clients agree to:
Provide accurate information
Respond to company communications
Follow service and payment requirements
4. Payment Terms
Clients must complete payment before service delivery begins unless otherwise agreed.
5. Prohibited Activities
Users may not:
Provide false or misleading information
Participate in fraudulent transactions
Misuse company services
6. Liability Limitation
Merchant Flow LLC is not responsible for service delays or issues caused by client-provided information.
7. SMS Terms & Conditions
7.1 SMS Consent Communication
Information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
7.2 Types of SMS Communications
If you have consented to receive SMS messages from Merchant Flow LLC, you may receive messages related to:
Appointment reminders
Follow-up messages
Service updates
Example:
“Thank you for reaching out to Merchant Flow LLC. We’ve received your inquiry and will update you shortly.”
7.3 Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your services.
7.4 Potential Fees for SMS Messaging
Standard message and data rates may apply depending on your mobile carrier’s pricing plan.
7.5 Opt-In Method
You may opt-in to receive SMS messages by:
Filling out a form on our website and selecting the SMS consent checkbox
7.6 Opt-Out Method
You can opt out at any time by:
Replying “STOP” to any SMS message
7.7 Help & Support
For assistance:
Reply “HELP” to any message
Or contact us at: info@merchantflowllc.com
7.8 Standard Messaging Disclosures
Message and data rates may apply
You can opt out anytime by texting “STOP”
For help, text “HELP”
Message frequency may vary